• Explain the key principles, terminology and professional applications of Measuring & Maximising Training ROI.
• Identify operational needs and common challenges related to learning and development.
• Apply practical techniques for instructional design and facilitation in relevant work scenarios.
• Develop informed decisions and actionable solutions involving training delivery and learner engagement.
• Evaluate outcomes using learning evaluation and improvement and propose improvements.

• Introduction to Measuring & Maximising Training ROI: scope, terminology and practical relevance.
• Core foundations: Training needs and learning outcomes.
• Methods and tools: Instructional design and facilitation.
• Professional practice: Training delivery and learner engagement.
• Applied focus: Key concepts, terminology and professional considerations in learning and development.
• Workshop: Supervised activities applying instructional design and facilitation; Case studies, performance review and workplace action planning.
• Assessment and action planning: Learning evaluation and improvement.