IOSA Airline Auditor Training
- Explain the IOSA programme structure, the roles of IATA, audit organisations and operators, and the audit cycle.
- Navigate the ISM and interpret ISARPs, including standards, recommended practices and guidance material.
- Assess documentation and implementation of selected ISARPs using objective evidence.
- Record findings and observations accurately and link them to the relevant ISARP.
- Develop root cause-based corrective action plans that satisfy IOSA closure expectations.
- Prepare an internal gap analysis plan for an upcoming IOSA renewal audit.
- IOSA Programme Overview
- Purpose, governance and registration process
- Roles of IATA, audit organisations and operators
- IOSA and regulatory oversight
- The IOSA Standards Manual
- ISM structure and the eight disciplines
- Standards, recommended practices and guidance
- Applicability and conditional provisions
- Audit Methodology
- Documentation and implementation assessment
- Interviews, sampling and observations
- Use of auditor actions and checklists
- Findings and Observations
- Determining conformity and nonconformity
- Writing findings linked to ISARPs
- Common findings by discipline
- Corrective Action and Closure
- Root cause analysis and corrective action plans
- Evidence for closure and verification
- Managing the audit timeline
- Audit Preparation and Internal Oversight
- Gap analysis against the current ISM edition
- Integrating IOSA into the internal quality programme
- Preparing departments and documentation
الحصول على الكتيب
للحصول على كتيب بكامل محتويات الدورة برجاء ملء النموذج التالي ببياناتك الصحيحة

Program Professional Framework
IOSA Airline Auditor Training
Program Overview
The IATA Operational Safety Audit (IOSA) is the industry benchmark for airline operational safety management, and airlines need staff who understand how its standards are interpreted and assessed. This programme explains the IOSA framework and the IOSA Standards Manual (ISM), the structure of ISARPs across the eight operational disciplines, documentation and implementation assessment, and the audit methodology used by audit organisations. Participants practise assessing evidence, recording findings and observations, and preparing corrective action plans, so that airlines across the Gulf can prepare effectively for registration and renewal audits and run internal IOSA-based quality checks.
Learning Outcomes
- ✓Explain the IOSA programme structure, the roles of IATA, audit organisations and operators, and the audit cycle.
- ✓Navigate the ISM and interpret ISARPs, including standards, recommended practices and guidance material.
- ✓Assess documentation and implementation of selected ISARPs using objective evidence.
- ✓Record findings and observations accurately and link them to the relevant ISARP.
- ✓Develop root cause-based corrective action plans that satisfy IOSA closure expectations.
- ✓Prepare an internal gap analysis plan for an upcoming IOSA renewal audit.
Target Audience
- Airline quality assurance managers and auditors
- IOSA coordinators and compliance officers
- Safety managers and department quality focal points
- Flight operations, maintenance and ground operations managers preparing for audit
Detailed Program Modules
01IOSA Programme Overview
- Purpose, governance and registration process
- Roles of IATA, audit organisations and operators
- IOSA and regulatory oversight
02The IOSA Standards Manual
- ISM structure and the eight disciplines
- Standards, recommended practices and guidance
- Applicability and conditional provisions
03Audit Methodology
- Documentation and implementation assessment
- Interviews, sampling and observations
- Use of auditor actions and checklists
04Findings and Observations
- Determining conformity and nonconformity
- Writing findings linked to ISARPs
- Common findings by discipline
05Corrective Action and Closure
- Root cause analysis and corrective action plans
- Evidence for closure and verification
- Managing the audit timeline
06Audit Preparation and Internal Oversight
- Gap analysis against the current ISM edition
- Integrating IOSA into the internal quality programme
- Preparing departments and documentation
Training Methodology
Applied Project & Assessment
Applied Project
Participants conduct a simulated IOSA assessment of selected ISARPs in one discipline using a case airline manual and records, record findings with references, and draft corrective action plans with evidence for closure.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.
