• Explain the key principles, terminology and professional applications of Program Management: Managing Multiple Projects Successfully.
• Identify operational needs and common challenges related to project management.
• Apply practical techniques for planning, scheduling and resource management in relevant work scenarios.
• Develop informed decisions and actionable solutions involving risk, delivery and change control.
• Evaluate outcomes using project evaluation and lessons learned and propose improvements.

• Introduction to Program Management: Managing Multiple Projects Successfully: scope, terminology and practical relevance.
• Core foundations: Project scope and stakeholder requirements.
• Methods and tools: Planning, scheduling and resource management.
• Professional practice: Risk, delivery and change control.
• Applied focus: Stakeholder requirements, scope and deliverables.
• Workshop: Practical scheduling, resources and delivery scenarios; Monitoring, risk responses and lessons learned.
• Assessment and action planning: Project evaluation and lessons learned.