• Explain the key principles, terminology and professional applications of Lean Thinking: A Strategy for Operational Excellence.
• Identify operational needs and common challenges related to organizational excellence.
• Apply practical techniques for excellence frameworks and improvement initiatives in relevant work scenarios.
• Develop informed decisions and actionable solutions involving change and execution management.
• Evaluate outcomes using outcome measurement and sustainability and propose improvements.

• Introduction to Lean Thinking: A Strategy for Operational Excellence: scope, terminology and practical relevance.
• Core foundations: Process maturity and organizational capabilities.
• Methods and tools: Excellence frameworks and improvement initiatives.
• Professional practice: Change and execution management.
• Applied focus: Key concepts, terminology and professional considerations in organizational excellence.
• Workshop: Supervised activities applying excellence frameworks and improvement initiatives; Case studies, performance review and workplace action planning.
• Assessment and action planning: Outcome measurement and sustainability.