Safety Management Systems (SMS) for Airlines
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Program Professional Framework
Safety Management Systems (SMS) for Airlines
Program Overview
An effective SMS allows an airline to identify hazards before they become accidents and to manage safety with the same discipline as finance or operations. The programme covers the four components of SMS defined in ICAO Annex 19 and the Safety Management Manual (Doc 9859): safety policy and objectives, safety risk management, safety assurance and safety promotion. Participants work with hazard identification sources such as voluntary reports and flight data monitoring, apply risk assessment matrices, define safety performance indicators and targets, and manage change. Examples reflect Gulf regulators such as GACA and the UAE GCAA and the realities of fast-growing fleets.
Learning Outcomes
- ✓Explain the four SMS components and the accountable executive's responsibilities in an airline.
- ✓Identify hazards using reporting systems, flight data monitoring, audits and investigations.
- ✓Assess and mitigate safety risks using a risk matrix and document them in a hazard register.
- ✓Define safety performance indicators and targets for flight operations, maintenance and ground operations.
- ✓Apply a management of change process to a new route, aircraft type or outsourced service.
- ✓Design safety promotion activities that build a reporting and just culture.
Target Audience
- Airline safety managers and safety officers
- Accountable executives and post holders
- Flight operations, maintenance and ground operations managers
- Quality assurance and compliance staff
Detailed Program Modules
01SMS Foundations
- Evolution of safety thinking and the SMS concept
- ICAO Annex 19 and Doc 9859 framework
- Regulatory expectations of Gulf authorities
02Safety Policy and Objectives
- Management commitment and accountabilities
- Safety policy, objectives and organisation
- SMS documentation and emergency response planning
03Hazard Identification
- Mandatory and voluntary reporting systems
- Flight data monitoring and line observations
- Investigations and hazard registers
04Safety Risk Management
- Risk probability and severity assessment
- Mitigation and residual risk acceptance
- Management of change
05Safety Assurance
- Safety performance indicators and targets
- Safety reviews, audits and surveys
- Continuous improvement of the SMS
06Safety Promotion and Culture
- Just culture and reporting culture
- Safety training and communication
- Measuring safety culture maturity
Training Methodology
Applied Project & Assessment
Applied Project
Participants carry out a safety risk assessment for a planned operational change such as a new destination or aircraft type, populate a hazard register, define mitigation and two or three safety performance indicators with targets and alert levels.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.