Supply Chain Management Fundamentals

Program Overview

This foundation program explains how a supply chain works as one connected system, from sourcing raw materials and services through production, warehousing and transport to the end customer. It introduces the SCOR model processes of plan, source, make, deliver and return, demand forecasting and sales and operations planning, inventory basics such as safety stock and reorder points, procurement and supplier management, and the core logistics functions. Participants learn the language and metrics of supply chain work, including OTIF, inventory turns and total landed cost, using examples from Gulf retail, energy and public sector supply chains.

Learning Outcomes

• ✓Describe the plan, source, make, deliver and return processes of the SCOR model and their interfaces.
• ✓Calculate a basic forecast, safety stock and reorder point for a stock item using historical demand.
• ✓Explain the procurement cycle from requirement definition to supplier performance review.
• ✓Compare transport modes and Incoterms 2020 rules for a typical import into a GCC country.
• ✓Interpret core supply chain KPIs including OTIF, inventory turns, days of cover and total landed cost.

Target Audience

• New staff in supply chain, procurement and logistics departments
• Inventory, warehouse and planning officers
• Professionals moving into supply chain from finance, operations or engineering
• Team leaders who interface with supply chain functions

Detailed Program Modules

Training Methodology

Applied Project & Assessment