Certified Human Resource (HR) Management
- Design an HR operating model and departmental structure suited to the organisation's size and strategy.
- Develop an HR policy framework covering the employee lifecycle and local legal requirements.
- Prepare an annual HR plan and budget linked to business priorities.
- Define HR service standards and measure delivery through key HR metrics.
- Lead and develop an HR team with clear roles, objectives and capability plans.
- Report HR performance and risks to senior management in a concise dashboard.
- The HR Function in the Organisation
- HR roles and value proposition
- HR operating models and structures
- Stakeholder expectations
- HR Policy Framework
- Policy architecture across the employee lifecycle
- Compliance with local labour and localisation rules
- Policy approval and communication
- HR Planning and Budgeting
- Annual HR plan and priorities
- HR budget preparation and control
- Business cases for HR initiatives
- HR Service Delivery and Systems
- Service catalogue and service levels
- HR systems and self-service
- Managing HR outsourcing and vendors
- HR Metrics and Reporting
- Core HR KPIs and dashboards
- HR risk register
- Reporting to executive management
- Leading the HR Team
- HR team structure and competencies
- Setting objectives and developing HR staff
- Building credibility with line managers
الحصول على الكتيب
للحصول على كتيب بكامل محتويات الدورة برجاء ملء النموذج التالي ببياناتك الصحيحة

Program Professional Framework
Certified Human Resource (HR) Management
Program Overview
Managing an HR department means running a service function with policies, budgets, systems, metrics and a team, not only handling individual people processes. This programme prepares HR managers and those stepping into the role to lead the function: designing the HR operating model and structure, building the HR policy framework, planning and controlling the HR budget, selecting priorities aligned with business strategy, managing HR service delivery and systems, and reporting HR performance through key metrics. It also covers leading and developing the HR team and partnering with executives in the context of Gulf labour regulations and localisation requirements.
Learning Outcomes
- ✓Design an HR operating model and departmental structure suited to the organisation's size and strategy.
- ✓Develop an HR policy framework covering the employee lifecycle and local legal requirements.
- ✓Prepare an annual HR plan and budget linked to business priorities.
- ✓Define HR service standards and measure delivery through key HR metrics.
- ✓Lead and develop an HR team with clear roles, objectives and capability plans.
- ✓Report HR performance and risks to senior management in a concise dashboard.
Target Audience
- HR managers and heads of HR departments
- HR section heads preparing for managerial roles
- HR business partners moving into leadership positions
- Administrative managers overseeing HR functions
Detailed Program Modules
01The HR Function in the Organisation
- HR roles and value proposition
- HR operating models and structures
- Stakeholder expectations
02HR Policy Framework
- Policy architecture across the employee lifecycle
- Compliance with local labour and localisation rules
- Policy approval and communication
03HR Planning and Budgeting
- Annual HR plan and priorities
- HR budget preparation and control
- Business cases for HR initiatives
04HR Service Delivery and Systems
- Service catalogue and service levels
- HR systems and self-service
- Managing HR outsourcing and vendors
05HR Metrics and Reporting
- Core HR KPIs and dashboards
- HR risk register
- Reporting to executive management
06Leading the HR Team
- HR team structure and competencies
- Setting objectives and developing HR staff
- Building credibility with line managers
Training Methodology
Applied Project & Assessment
Applied Project
Participants prepare an HR department plan for their organisation: operating model and structure, policy framework gaps, annual HR priorities with budget, service standards and an HR dashboard for management reporting.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.
