Managing & Measuring Training
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Program Professional Framework
Managing & Measuring Training
Program Overview
Leaders increasingly ask what training actually changed, and training functions need reliable evidence to answer. This programme combines managing training operations with measuring their results: aligning programmes to business objectives at the planning stage, designing evaluation strategies using the Kirkpatrick model and Phillips ROI methodology, building assessment and transfer measures, isolating training effects, calculating return on investment, and using learning analytics from the LMS. It also covers training scorecards, efficiency metrics such as cost per participant and seat utilisation, and reporting results to management in Gulf organisations.
Learning Outcomes
- ✓Define business and performance objectives for a programme before design begins.
- ✓Design an evaluation plan covering reaction, learning, application, impact and ROI levels.
- ✓Develop assessment and on-the-job application measures with appropriate data collection methods.
- ✓Isolate the effects of training and convert impact data to monetary value.
- ✓Calculate ROI and benefit-cost ratio for a programme and interpret the results.
- ✓Build a training scorecard combining efficiency, effectiveness and outcome indicators.
Target Audience
- Training managers and L&D managers
- Training evaluation and quality specialists
- Training coordinators and planners
- HR managers responsible for training budgets
Detailed Program Modules
01Managing the Training Function for Results
- Aligning training to business needs
- Training governance and planning
- Stakeholder expectations of evidence
02Evaluation Frameworks
- Kirkpatrick levels
- Phillips ROI methodology
- Choosing evaluation levels by programme
03Measuring Learning and Application
- Tests and skills assessments
- Follow-up surveys and observations
- Supporting transfer with managers
04Measuring Impact and ROI
- Isolating training effects
- Converting data to monetary value
- Calculating ROI and benefit-cost ratio
05Training Efficiency Metrics
- Cost and utilisation indicators
- LMS data and learning analytics
- Benchmarking training operations
06Reporting and Improvement
- Training scorecards and dashboards
- Communicating results to management
- Using evaluation data to improve programmes
Training Methodology
Applied Project & Assessment
Applied Project
Participants prepare an evaluation plan and ROI estimate for a real programme from their organisation, including objectives, data collection tools, isolation method, cost and benefit calculation and a one-page training scorecard.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.