Certified Quality Engineer
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Program Professional Framework
Certified Quality Engineer
Program Overview
Quality engineers translate customer requirements into robust products and stable processes, and provide the statistical evidence that quality is under control. This programme covers the core quality engineering toolkit: quality management systems based on ISO 9001, product and process design tools such as QFD and FMEA, statistical process control and process capability, measurement system analysis, acceptance sampling, reliability basics and structured corrective and preventive action. Exercises use manufacturing, oil and gas and utilities scenarios typical of Gulf industrial operations.
Learning Outcomes
- ✓Translate customer requirements into critical-to-quality characteristics and specifications using QFD.
- ✓Conduct a process FMEA, calculate risk priorities and define recommended actions and controls.
- ✓Construct and interpret X-bar R and attribute control charts and calculate Cp and Cpk for a process.
- ✓Perform a gauge repeatability and reproducibility study and judge measurement system adequacy.
- ✓Design an acceptance sampling plan and explain producer and consumer risk.
- ✓Lead a corrective action using 8D and verify the effectiveness of the solution.
Target Audience
- Quality engineers and quality assurance engineers
- Process and production engineers
- Quality control supervisors and inspectors
- Supplier quality and QMS coordinators
Detailed Program Modules
01Quality Management Systems
- ISO 9001 structure, process approach and risk-based thinking
- Quality planning, documentation and internal audits
- Cost of quality and quality performance measures
02Product and Process Design for Quality
- Quality Function Deployment and critical-to-quality characteristics
- Design and process FMEA
- Tolerances, specifications and design reviews
03Statistical Process Control
- Variation, common causes and special causes
- Variable and attribute control charts
- Process capability indices Cp, Cpk and Ppk
04Measurement and Inspection
- Measurement system analysis and gauge R&R
- Calibration and traceability
- Acceptance sampling plans and inspection strategies
05Reliability and Supplier Quality
- Reliability concepts, failure rates and MTBF
- Supplier qualification, audits and performance monitoring
- Incoming quality and nonconforming material control
06Problem Solving and Corrective Action
- 8D, root cause tools and verification of effectiveness
- Introduction to design of experiments
- Continual improvement and lessons learned
Training Methodology
Applied Project & Assessment
Applied Project
Participants complete a quality engineering study on a real or provided process: FMEA, control charts and capability analysis from sample data, a gauge R&R assessment and an 8D report for one identified problem.
Assessment
Short diagnostic at the start, practical tasks linked to each learning outcome, and evaluation of the applied project against published criteria.